About Your Order - Special Order Items

We offer a huge range of products from Europe’s best equestrian brands. To make that possible, most items are sourced to order from our suppliers.

When you place your order, it can take a little longer than an off-the-shelf purchase, but it means you get access to the full range. You'll see an estimated delivery time here on this page, inside your cart, and also in your confirmation email. We'll also always keep you updated as much as possible with your orders progress via email.

Good to know: If your order has a mix of in-stock and sourced items, we’ll hold everything until it’s all ready to ship together. Want your in-stock items faster? Just place them as a separate order.

Any questions? Drop us a message — we’re always happy to help.